Welcome back! Whether you’re returning for another semester or joining UNCG for the first time, Information Technology Services (ITS) is here to help you get connected and stay productive.
The beginning of a new semester is an exciting time. Whether you’re teaching a class, preparing for research, supporting your department, or settling into campus life, technology plays an important role in your day.
Our goal is to make technology simple, reliable, and ready when you need it so you can focus on what matters most.
Behind every Wi-Fi connection, Canvas course, classroom technology system, website, and software service is a team of people working to support the UNCG community. While much of our work happens behind the scenes, our goal is simple:
Technology is what we do. Helping people is why we do it.
You’re Not Alone
Every day, thousands of students, faculty, and staff rely on technology to learn, teach, conduct research, collaborate with colleagues, and keep the University running.
When something isn’t working, or when you have an idea and need help bringing it to life, you don’t have to figure it out alone. From answering quick questions to supporting major campus initiatives, the people of ITS are here to help.
How Can We Help?
Whether you need assistance with a technical issue or you’re looking for a partner on your next project, ITS offers a wide range of services to support the University.
Whatever you’re working on, there’s a good chance someone in ITS can help. Here are just a few of the ways we support the UNCG community:
- Accounts and passwords
- Wi-Fi and network connectivity
- Microsoft 365 and email
- Canvas and instructional technology
- Computer and software support
- Information security and Microsoft multifactor authentication (MFA)
- Classroom technology
- Research computing
- Instructional design and faculty support
- Digital content and creative services
- Digital accessibility guidance
If you aren’t sure where to start, that’s okay. Contact us, and we’ll help connect you with the right team.
More Than Technical Support
ITS is more than a help desk.
Our teams partner with faculty, staff, and students across campus to improve the technology experience at UNCG. Whether we’re helping someone recover access to an account, supporting classroom instruction, producing a video, improving cybersecurity, or implementing new technology, our focus is the same: helping our campus community succeed.
In upcoming ITS News articles, we’ll take a closer look at teams and services behind ITS including creative services, classroom support, security, and other resources available to the campus community.
Need Help?
Whether you have a question, need technical assistance, or aren’t sure who to contact, we’re ready to help. Contact 6-TECH:
- Search for tech solutions: 6tech.uncg.edu
- Phone: (336) 256-TECH (8324)
- Email: 6-TECH@uncg.edu
- Submit a ticket: 6-TECH Online Portal
